Share the Warmth with Shepherd and Schaller

Please join us November 1-22, 2023. Together, we’ll support our neighbors and spread some cheer along the way.

  • Bring gently used outerwear or new socks or hats to Shepherd and Schaller.
  • November 1-22,2023.
  • We have a selection of socks and hats for you to buy and donate.
  • You’ll receive 15% off your purchase of outerwear, clothing and winter accessories, Nov 1-22, 2023
  • Discount is off retail price. Not available on already discounted merchandise nor equipment.
  • Donated items will be delivered weekly to Wausau Area Warming Centers and the Women’s Community.

    15% discount available in our downtown Wausau store with a donation. Preview our great selection at shepssports.com and shop us Monday-Saturday 10am-5pm. 324 Scott Street, Wausau, WI 54403

    Cheapest Prices of the year on Ski Gear Right Now at Shep’s

    Pre-Season Sale Ends Oct 28, 2023

    It’s time! We’re stocked with the latest, swankiest, hippest, techy-est, highest performing gear for the slopes at end-of-the-season prices before the first flakes fly. 23-24 gear is fire! Need a reason to shop early?

    • Beat the crowds. Be ready for first chair with no stress.
    • You or the kids may have outgrown your gear in size, or performance.
    • Your current gear isn’t performing the way it used to.
    • Your current boots don’t fit well, or have worn soles.
      • You’ve been reading the trades and drooling over new styles.

    Bundle Skis or Snowboard with Boots and Bindings for the lowest possible price on each item. We call it Package Pricing. You’ll call it a smokin deal.

    Preview our in-stock Alpine, Nordic Ski and Snowboard Brands at shepssports.com, but shop our Downtown Wausau store for Pre-Season Sale prices.

    Armada . Atomic . Blizzard . Dalbello . Dynastar . Elan . Fischer . Flow . Head . Jones . K2 . Lange . Leki . Line . Look . Marker . Nidecker . Nordica . Now . Rossignol . Salomon . Smith . Swix . Tecnica . Tyrolia . Volkl . Heard of them? Yeah, Shepherd and Schaller has the largest selection of boots, skis, snowboards, bindings and poles all of Wisconsin. Plus a full Wintersteiger back shop.

    Check your gear closet. Shop early to save on our very best selection. Service your gear now (tune-up and hot wax, binding adjustments and health checks) before the chairlifts turn. We’ll see you on the slopes!

    Shop Monday-Saturday, 10am-5pm. Pre-Season Sale ends Saturday, Oct 28.

    Work is Play at Shepherd and Schaller

    Shepherd and Schaller Sports is Wausau’s favorite outdoor store. We have a reputation for premium merchandise and friendly, expert service.  

    With the experience, benefits and flexibility unique to a 74 year old local business, we hire full-time and part-time partners looking to join a fun, passionate, energetic team. We’re ski, snowboard and bike enthusiasts, paddlers, hikers, outdoor lovers, fashionistas, back shop technicians and happy people who love working together in Wausau’s lively downtown.  

    Working with us does not require extensive product knowledge of outdoor equipment and clothing to start. If you’re outgoing, attentive and passionate about learning and helping others, you’ll fit right in.  
    Robb

    Train with brand representatives and our expert team. There’s room to grow, create a career or supplement your other responsibilities. Perks include paid training, merchandise discounts and opportunities to earn free ski gear.  Plus, a 15 minute drive to Granite Peak Ski Area , Sylvan Hill Bike Park or the Wisconsin River for after-work turns. So, what is required of our team?  

    We stock outdoor and artisan brands who support the environment and Fair Trade

    Tasks and Responsibilities

    • Maintain outstanding customer service per company standards, generating sales, merchandising, and safeguarding company assets.
    • Ensure each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
    • Maintain an awareness of all promotions and advertisements.
    • Assist in floor moves, merchandising, display maintenance, and housekeeping
    • Assist in processing and replenishing merchandise and monitoring floor stock.
    • Aid customers in locating merchandise.
    • Communicate customer requests to management.
    • Assist in check-in merchandise.
    • Participate in year-end inventory and cycle counts.
    • Assist in ringing up sales at registers and/or bagging merchandise.
    • Any other related tasks as assigned from time to time by any manager.
    • Support our online store, shepssports.com, by assisting in order fulfillment

    Skills and Competencies:

    • Ability to operate all equipment necessary to perform the job
    • Ability to communicate with associates and customers
    • Ability to read, count, and write to accurately complete all documentation properly
    • Ability to follow direction and be a self-starter
    • The ideal full-time candidate will have an appreciation for and understanding of retail and business, marketing and personnel

    Requirements:

    • Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures, which entails lifting
    • Perform all functions as set forth above.
    • Ability to work our store hours; Monday-Saturday 10am-5pm.  We are closed major holidays.

    Drop off your resume during store hours or email: robb@shepssports.com. Shepherd and Schaller, 324 Scott Street, Wausau, WI

    Dungeon Sale 2023: Wausau’s Biggest Ski Sale is Oct 23-28

    Dungeon Sale is Wausau’s biggest annual ski consignment sale!
    Shop 10am-5pm Monday-Saturday, Oct 23-28, 2023.

    Dig up the family and head to the Dungeon. If you dare

    Frighteningly low prices on used and new ski and snowboard gear plus clearance priced clothes, winter boots, accessories and outerwear in addition to discounts on ski shop services is what you’ll find during our most popular annual event. Kid’s gear is among our most popular categories and we have a great selection of sizes.

    Have something to sell? Drop off healthy, clean used skis, snowboards, boots and poles through Oct 7, 2023. After passing a quick inspection by our Pros, they’ll be part of our Dungeon Sale inventory. We help price it for you and keep only a 10% consignment fee when it sells, then give you Shep’s Store Credit to use toward the purchase of any of our products or services. We don’t accept clothing for consignment.

    We’ve permanently moved our famously low-priced ski and snowboard gear from our basement Dungeon to the 3rd floor Tower, where we have more room for all the awesome gear you’re excited to see. If stairs aren’t your thing, we’ll bring the deals to you on the main floor.

    Sorry, we don’t allow shoppers in the Dungeon Sale without a Shep’s team member. You can shop our discounts on the main floor and Clearance Balcony if you find you have to wait for a Shep’s associate for a short time.

    Is new 23/24 gear on sale too?

    You bet! Our “Package Pricing” (you can call it bundling too) allows you to pay the lowest possible price on all new ski and snowboard necessities including skis, boards, boots, bindings and poles. Helmets and Goggles will be discounted as well.

    Combine used and new items to create your ski or snowboard bundle/package. You’ll get our lowest price on each item.

    Deeply discounted outerwear, clothing, footwear and accessories will be located in our Clearance Balcony during Dungeon Sale. Plus you’ll get 15% off new 23/24 must-haves including goggles, helmets, clothes and footwear.

    What else do I need to know?

    • Please shop in person another time if you have symptoms of any illness.  There’s plenty of gear available. Apart from off-site ski swap dates, you can shop our used-gear inventory any time beginning Oct 23, 2023.
    • Race Gear is limited again this year. Please contact us if you’re interested in race goodies and meet with our race experts another time. (The Dungeon Sale is likely not your best option — we have other special arrangements for race team members!)
    • Binding Adjustments for Dungeon Sale downhill skis will be $15 (Bring your ski boots along if you aren’t buying new ones.)
    • Shop Monday-Saturday 10am – 5pm
    • We don’t allow pre-sales or pre-shopping. That would be monstrously unfair.
    • We don’t accept returns of consigned gear once purchased.
    • We don’t allow Dungeon gear to be put on Hold.
    • If you need to shop for someone who can’t attend the event, please bring shoe size, height, weight, age and, for children, a tracing of their footprint.

    Limited appointments are available for Dungeon Sale. Don’t fret if we’re booked up when you click, we’ll take care of you when you visit. Mon-Sat 10-5.

    The Skinny on Returns, Exchanges, Refunds, Warranties at Shep’s.

    Returns

    • Return Authorization is required. It will be provided in-store by a manager. It must be requested, in advance, for merchandise shipped or delivered to us for refund of exchange. Request must be made in writing to outdoorexpert@shepssports.com
    • We don’t issue refunds or store credit for items that were not purchased from Shepherd and Schaller Sporting Goods or shepssports.com.
    • We don’t issue refunds or exchanges for items that have been used, worn or altered.
    • We reserve the right to refuse return of items damaged by smoke or soil, even if unused, unworn, unaltered.
    • A sales receipt must be presented with the unused merchandise you did buy at Shepherd & Schaller or shepssports.com.  
    • A full refund to the original payment method will be processed when the merchandise returned meets all the above criteria.
    • Exchanges also require that the item by unused and unaltered with tags still attached. (This includes items purchased at a sale price discount of 40% or less.)
    • Clearance items discounted deeper than 40% and meeting the above criteria will be exchanged for a Shepherd & Schaller Gift Card.  
    • Items discounted 50% or more are not eligible for refund or  exchange. 
    • Special Order items will incur a restocking fee of 20%, whether we stock the item or not.
    • Gifts are subject to the same policies.
    • We attach the purchaser’s name to each sale to establish a record to ease the return process. 
    • Manager approval is required in advance for exchanges of ski, snowboard and bike equipment. We reserve the right to refuse exchange requests.

    Warranty


    You slipped on a banana peel and ripped your pants when you fell. It took a lot of tries to master that Half Cab Mute Grab and you have a cracked ski edge to show for it. Your daughter shut the car door on her new jacket and now the zipper is broken. Something went sideways in the laundry. Oops! That’s ok, you’ll get a new one under warranty, right?

    Sorry, you likely won’t. But if said pants, jacket or ski has a manufacturer’s defect in materials or workmanship within a limited time period it’s a different story. If that is the case, we’ll help you through the processes of requesting warranty repair or replacement by the manufacturer. Another benefit of shopping at Shep’s!

    Warranty Request Process:

    • Shepherd and Schaller and shepssports.com do not provide warranty coverage, with a few exceptions. Warranty is provided by the manufacturer.
    • Visit your manufacturer’s website for their warranty details and limitations. Follow the steps they require.
    • Bring the item in question to Shepherd and Schaller (or ship it) along with your receipt.
    • Pay the outbound shipping if we are shipping it for you. The Manufacturer will pay the inbound shipping for repair or replacements.
    • Provide us with a phone number and email address so we can notify you of the warranty request results.
    • Allow time for processing. Off-season warranties are typically resolved within a week. In-season resolutions take longer, often three weeks to a month.
    • We reserve the right to charge (or up-charge) a labor fee to process warranty applications for items not purchased from us. We also reserve the right to refuse warranty service for items not purchased from us, regardless of brand.

    Things we see that are not covered by warranty:

    • Melted or stained fabric
    • Tears in fabric not on a seam
    • Ski top sheet damaged by metal ski edges (don’t clank your skis together on the ski lift!)
    • Ski boots soles worn down by sidewalks are parking lots
    • Bent or broken ski Binding Brakes. These are never covered by warranty.