Shep’s Chef is an Artist in the Kitchen: Here’e Our Bike Service Menu

Hungry for bike maintenance and repair that will leave you satisfied?  Shepherd & Schaller has a dish for you!  No reservations necessary.

 

Welcome all cyclists craving quality and experience well as a taste for commitment! Shepherd & Schaller is Wausau’s favorite Outdoor Store and home of Raleigh and Scott bicycles and experts who know how to help you choose the right bike for your goals and budget. When maintenance or repairs are called for, there is no one with more experience than Shep’s.  With respect for the parts and ingredients he uses and finesse for getting the most flavor and performance from each of them, Pete Kohlmoos with the chef you’ll want on the job.

We’re no “fast food” bike shop. Come for the service and stay for the flavor.  You’ll be back again and again.

2017

Bike Here, There and Everywhere on a Fat Tire Bike from Shep’s

Mother Nature frequently likes to throw a wrench in the plans of most outdoor enthusiasts here in Wisconsin.  Sometimes it’s snow, but it could be mud, sand or even ice that spoils cycling season.  That doesn’t keep us off our bikes.  We just go Fat Tire!

Fat Tire bikes take you places you’ve never been able to ride before. Mud, snow and sand are no longer the enemy. (with thanks to Tumblr for the eye catching photo)

Surface conditions aren’t the only reason to consider a Fat Tire Bike.  Comfort might be the feature you love most because riding the bikes is not about speed, unless you make it about speed at one of the popular races or events in the region.  Big, squishy tires give a soft, comfy ride.  Fat tire bikes are rigid and are not equipped with any kind of suspension system, because the suspension is “integrated” into the tires. The elasticity of the rubber helps absorb shocks, increasing comfort. Who doesn’t like comfort?

Looking for a great low-impact workout? Fat Tire Bike frames are heavier than mountain bike frames so it’s true you’ll work a little harder during the ride.  But that’s ok, it’s good for you. Doesn’t a soft quiet ride on a trail in the woods sound like an awesome way to get a low impact workout where you can burn as many as 1500 calories an hour (according to Mens Health Magazine)?  Yeah, we think it does too.

At Shepherd & Schaller we stock Scott and Raleigh bicycles of all styles.  And every bike purchase includes a Free 30-day check up for adjustments and health and a Free 1-year tune-up to make sure you’re bike is healthy and ready for what you require of it.  (a $30 value.)  You’ll also enjoy 20% off bike accessories with your purchase.  Come talk with our riders, including industry expert Pete Kohlmoos, our department manager.  He rides 365 in all kinds of weather, fits and repairs all makes and models.  He’s your man.

Raleigh Pardner, 2017
Sale Price $799.99

Raleigh’s Pardner, at $799.99 (Reg $849), is an affordable way to join the fun.  With a steel frame, bolt-on hubs and 4.1″ wheels this bike will last and last.

Scott Big Jon Bike, $1599
Photo: singletracks.com

Scott’s Big Jon, at $1599, is the best value in Fat Tire Bikes.  It has an aluminum frame (lighter weight), uses through axels (wheels) and wider tires (even for a Fat Bike) at 4.8″.

Once you go Fat Tire, you may never go back.

Visit us for all your biking gear in downtown Wausau at 324 Scott Street.  Call us for more information at 715-84-5432

Do you have what it takes?

Image 1Shepherd & Schaller is Wausau’s Outdoor Store. With 67 years serving our community, we proudly offer the finest active apparel, footwear and outdoor sports equipment in the region. We’re all about the experience – the customer’s and our employee’s. And we’re growing!

Do you have what it takes? If you’re a people-person read on! You could be a great fit for our team if you’re friendly, creative, detail oriented, energetic, supportive and honest. Can you see the big picture to provide support and solutions to our guests and teammates? You’re the face of our business, providing expert and enthusiastic product advice, merchandise and general support to ensure an outstanding shopping experience. You’re prepared to talk with our retail customers, develop a relationship with them and sell our products. You’ll support the events we host and participate in.  You work as hard as you play.  This is no big box shopping experience.

We are flexible about scheduling and can work around your other obligations, but you can expect to spend nights, weekends and key shopping periods helping our customers. Lifting and carrying up to 30 lbs. is required.

We offer the coolest gear for outdoor enthusiasts, the manufacturers we work with believe in the things that matter, the events we host and support make a difference in our community and most importantly the customers we serve are our friends. As Tom Hanks says in the film ‘You’ve Got Mail,’ to us “It’s personal.”

You ski, bike, love the outdoors? You love fashion? Even better. Tell us about it. Send your resume to info@shepssport.com.

 

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Snowboard and Ski Warranty. How, Why, When.

What does and doesn’t qualify a Snowboard or Ski for warranty?  How, why, when?

First, thank you for shopping at Shepherd & Schaller.  Know that Ski and Snowboard manufacturers are diligent about their product design and construction, and it’s rare that the ski and snowboard equipment we sell suffers a defect, but when it does, our Warranty Manager will work with the manufacturer who will answer the question “Does this qualify for warranty coverage?” Then, following the manufacturer’s instruction, we will handle your warranty claim.  We are usually required to provide them with a photo of the gear in question and occasionally we are instructed to ship it back to the manufacturer for further inspection.  The manufacturer makes the decision.  We are the middle-man in the process, happy to help.

How will you know when a warranty is likely?  When is it worth pursuing?  We’re sharing a post from the fine folks at MichiganBoarder.com which colorfully provides some answers.  They speak the truth, which can be difficult to explain and sometimes hard to hear.  Their explanation for snowboards can generally be transferred to skis as well.

We’re grateful that you shopped at Shepherd & Schaller and we are here to assist you with the warranty process, so please notify us right away if your equipment seems unhealthy.

The following, which specifically addresses snowboard warranties, was posted by BennyWest on MichiganBoarder.com on March 4, 2016.  Stop here if you are sensitive to colorful language, including profanity.

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Look, a lot of us have been there, disappointed in the longevity of our new whip. Before I get into this article I just want to clarify this isn’t about anyone in particular. It has been an odd year at my store and the kids are really putting a beating on their decks. I’m not upset with any of my kids or the brands. I love you little monsters with all my heart. A big shout out to our brands too because they have gone above and beyond; another reason to shop at a store with doors. That online retailor isn’t going to do shit for you.

So you broke your board and you want it warrantied. Why did it break? Was it made poorly? Is it the brand’s fault you’re a grown ass man on a 149cm gapping to flat? Is it their fault that these kids have gotten so good that folded boards are becoming more and more common? It’s not.

See the whole warranty thing from most brands covers the board if there was a mishap in its original construction. By “mishap” I mean the glue didn’t cure and there is a delamination or the edge is coming out RANDOMLY, or the die cut graphics on the base are falling out, and sometimes, even when the board snaps in a weird spot because the wood inside was sub par. I mean shit like that, a MANUFACTURING problem. A warranty covers something going wrong with the board because somewhere down the line there was a faulty build material or a mistake in the build. That’s what is covered. No more, no less. The tech and build processes that go into snowboards have got so precise that a true warranty is getting extremely rare. The companies say their board will last X (usually 1 or 2) amount of years from normal snowboarding. What normal snowboarding entails is riding the fucker down the hill and not touching anything but snow. I cannot stress this enough, your board being damaged from any contact with a solid object is not a warranty. That’s right, any damage from riding rails, hitting a rock, and landing tail or nose heavy on your deck is NOT A WARRANTY.

NOT A WARRANTY

NOT A WARRANTY

Now, this is a conundrum because all these brands make boards specifically geared toward the specific misuse of said board and violation of said warranty. You know what I am saying? You buy your deck and that sticker on the back shows how great it is on rails or jumps or in the backcountry. How does that work? Well, I will come back to that.

I ‘ve concluded that there are four types of reasons your board is broke.

Somewhere along the build process a shitty material or a fuck up in the build caused your deck to break in one way or another. This is legit; your shop will dial you in. I do mean shop. *side note, if you buy your gear online you don’t care about snowboarding. I don’t care if it’s cheaper. Any shop will price match. Don’t come to us when the boots you bought online don’t fit and you’re heading up north tomorrow. Actually we will help you because we love you but we will talk shit about you when you leave.

You’re abusing your deck and being a slap dick with your friends being all “I don’t give a fuck” and intentionally beating your shit up only to turn around and show your boys how gnarly you were and your deck is broke. When you do this you’re giving a bad image to a normally very well respected brand. You’re hurting their reputation all to massage your ego.

You are snowboarding above your level. What this means is you’re good. So good it’s time for you to step up to bigger shit. When I made the comment above about brands making decks that are specifically designed to void the warranty; this is where that comment has weight. Dan Brisse can go huge and his board takes what he dishes out and then over time it’s had too much and finally dies. Pro boards actually go quite a long ways. I’m talking a majority of the season if not more. Now why is that? They are doing this super heavy shit, but their boards don’t break. It’s because they’re doing it cleaner and have the science of things locked up. If you are mounting your rail tricks right and stomping your jumps the board can actually deal with the abuse. If you’re not quite there and you’re dinging your lip slides and not going fast enough gapping out to stuff it will break.

Likely a warranty

Likely a warranty

You’re a monster. You are Frank April and you are doing stuff so big that the board can’t handle it. Congrats, but if you are that good you need to keep in mind that pros get free snowboards and you don’t. Does that mean dial it back? Absolutely not, what that means is it’s a cost of doing business. You want to go hard on shit you’re gonna break boards and you need to understand that you will have to pony up some coin.

There is not a lot board brands can do to beef up their boards beyond what they’ve done already. If you want a fun park board with a softer flex it’s not gonna be bullet proof. You want a bulletproof deck? Buy a Never Summer and ride that 2×8 down the hill cursing the board all the way to the ATM machine. It is what it is. You can’t have your cake and eat it too.

The other thing is… don’t be a tough guy and “finish” your deck. If you have a legitimate odd ball break send the board back. Putting your foot in the crack and breaking it is just pretty much throwing you chance at a warranty right out the window. If you got a box in your Subaru full of freshies than by all means, but again you bring that in to a shop all decapitated and it’s over.

I can’t speak for other shops, but I can say the brands we carry go out of their way to make it right with the customer. Core shops have relationships with the reps and the brands and are usually able to do something for you. Shops like the ones I speak of carry boards from brands that are snowboarder owned and operated. They know what it’s like to be bummed on a deck and I promise they don’t want that for you. When you’re cursing whatever brand to your friends. Remember, you either ride a bulletproof plank that is the equivalent of riding a picnic table on it’s back down the hill or you ride that damn-nice very well built park deck. Also, I recommend stepping up from the four hundred dollar range; a lot of pro models have that extra tech in them that adds a few seasons to that life span. Or perhaps in your case it will get you through the season… ha ha! Come on guys give your local shop a break… whooo whah! Don’t judge me.