Shepherd & Schaller Sporting Goods Discount Disclaimer & Refund Policies

We work hard to bring you premium sporting goods equipment, clothing, footwear and accessories and we regularly offer special sales events and coupons to help you stretch your budget.

When we do offer discounts, our policies must be followed.  They include:

  • Discount may not be combined with other discounts or sale offers.
  • Discount may not be extended to Special Orders of items not currently in stock, or never in stock.
  • Discounts are not retroactive to prior purchases.
  • Discounts may not be used toward gift card purchases.
  • We may require a specific coupon or coupon code to earn the discount.
  • Discount may have a specific start date and end date.
  • Manufacturer may limit the discount we can offer.
  • We reserve the right to alter or end a discount at our sole discretion.

Returning goods that you decide won’t work for you for a full refund of your purchase is acceptable within 30 days when the item you are returning is unused and has the original sales tags in place.  Clearance items, special orders and ski  equipment, swim suits are exceptions.  See below:

  • Clearance items will be accepted for return for store credit (Gift Card) when the item is unused and still has the original sales tags in place.
  • Special orders may only be returned when the item is stocked in our store. We reserve the right to impose a 20% restocking fee at our discretion. Items we find for you at your special request that we do not stock in our merchandise mix may not be returned for refund.
  • Ski equipment that has been purchased but not yet been processed in our Ski Shop (bindings installed) may be returned for refund.  (Items purchased in our annual Dungeon Sale are an exception – they may not be returned for refund.)
  • Swim suits may not be returned because of hygienic reasons.
  • Determination of whether an item has been used is at our sole discretion.
  • We reserve the right to change our policies at any time.

Price Adjustments will be made for purchases made within 5 days of an advertised sales event when an original receipt is presented to a Manager in store.  Advertised sales events are supported by traditional media ads in local newspapers, and on radio and television.                          We reserve the right to adjust our policies at any time.