Warranty Service at Shepherd & Schaller

  • You slipped on a banana peel and ripped your pants when you fell.
  • It took a lot of tries to master that Half Cab Mute Grab and you have a cracked ski edge to show for it.
  • Your daughter shut the car door on your new jacket and now the zipper is broken.
  • Rode your snowboard down the steps and into the gravel parking lot.  Deep gouges to the core. 
  • You decided not to spend on the recommended ski binding and you keep busting brakes.

It’s ok, warranty will replace it, Right?

Sorry, probably not. But if said pants, jacket, snowboard or ski has a manufacturer’s defect in materials or workmanship discovered within a limited time period, it’s a different story. The good news is, we’ll help you through the processes of requesting warranty repair or replacement. Another benefit of shopping at Shep’s!

Visit your manufacturer’s website for their warranty details and limitations. Here’s an outline of the process here at Shepherd & Schaller.: