Shepherd & Schaller Sporting Goods Discount Disclaimer & Refund Policies

We work hard to bring you premium sporting goods equipment, clothing, footwear and accessories and we regularly offer special sales events and coupons to help you stretch your budget.

When we do offer discounts, our policies must be followed.  They include:

  • Discount may not be combined with other discounts or sale offers.
  • Discount may not be extended to Special Orders of items not currently in stock, or never in stock.
  • Discounts are not retroactive to prior purchases.
  • Discounts may not be used toward gift card purchases.
  • We may require a specific coupon or coupon code to earn the discount.
  • Discount may have a specific start date and end date.
  • Manufacturer may limit the discount we can offer.
  • We reserve the right to alter or end a discount at our sole discretion.

Returning goods that you decide won’t work for you for a full refund of your purchase is acceptable within 30 days when the item you are returning is unused and has the original sales tags in place.  Clearance items, special orders and ski  equipment, swim suits are exceptions.  See below:

  • Clearance items will be accepted for return for store credit (Gift Card) when the item is unused and still has the original sales tags in place.
  • Special orders may only be returned when the item is stocked in our store. We reserve the right to impose a 20% restocking fee at our discretion. Items we find for you at your special request that we do not stock in our merchandise mix may not be returned for refund.
  • Ski equipment that has been purchased but not yet been processed in our Ski Shop (bindings installed) may be returned for refund.  (Items purchased in our annual Dungeon Sale are an exception – they may not be returned for refund.)
  • Swim suits may not be returned because of hygienic reasons.
  • Determination of whether an item has been used is at our sole discretion.
  • We reserve the right to change our policies at any time.

Price Adjustments will be made for purchases made within 5 days of an advertised sales event when an original receipt is presented to a Manager in store.  Advertised sales events are supported by traditional media ads in local newspapers, and on radio and television.                          We reserve the right to adjust our policies at any time.

 

Happy Anniversary! Shepherd and Schaller is Celebrating 65 Years

Shepherd & Schaller Sporting Goods first store, in 1949, was only a few hundred square feet. You could call it a “tiny box store.” But it was big enough for Allen Shepherd & Stan Schaller to stock what folks in the area wanted for hunting, fishing, camping, skiing, diving, bowling and athletics.  A new location up the block a few years later let them expand their offering as customer expectations grew. They had grown to become a “small box” store at 324 Scott Street in Downtown Wausau.

Shepherd & Schaller Sporting Goods, 212 Scott Street, Wausau, WI.  1949. Founded by Allen Shepherd and Stan Schaller.
Shepherd & Schaller Sporting Goods, 212 Scott Street, Wausau, WI. 1949.
Founded by Allen Shepherd and Stan Schaller.
Wausau Herald ad. 1961
Wausau Herald ad. 1961
A big crowd!  1961
A big crowd! 1961

Shep’s (as the locals know us) has always been about relationships. Al and Stan knew their customers by name and their suppliers too. They rolled up their sleeves and served the community and the industry. In no time at all, the they were making their mark on the local, regional and national landscape, leading the local Rotary Club, chairing the Wisconsin Merchants Federation, and directing the National Sporting Goods Association, to name a few.

Jump ahead more than 60 years and only a few things have changed. Shep’s has refined our product mix to specialize in Outdoor products for skiers and snowboarders, paddlers and cyclists, water sports lovers, disc golfers, footwear fanatics and trend setters who follow fashion hand-in-hand with function. Repairs and rentals get a lot of attention, as well as custom orders. We’re still family owned and operated and as always our team is staffed by enthusiastic experts who play as hard as they work. We still support local teams and organizations with funds, time and talent, and partner with people who get things done for the communities they serve, like Nations Best Sports, so we can bring you big-box prices with mom-and-pop service.

A big crowd!  1961
A big crowd! 1961

With the Ski Department occupying 90% of the sales floor September through March; Shepherd & Schaller is integral to the local ski community. We host annual used equipment swaps, fundraisers for local ski and snowboard teams, race league nights.  We sponsor an annual New Gear Demo each March at Wisconsin’s premier ski destination – Granite Peak Ski Area.  We develop contests and organize community events including the Warren Miller film premier and Après Ski Party.  The entire staff is involved at Granite Peak Ski Area as ski and snowboard instructors, ski patrols, racers, gatekeepers, etc.  Our own Brian Trybula is the Salomon Pro in the Midwest, and Josh Haight is the K2 Snowboard Pro for the area.  Seth Alwin is an Iron Man and telemark expert.  When he’s not body kiting or grass skiing, Tony Selenske is setting new boundaries for skiing far outside the lines.  Like the rest of our team, all are known far outside of Wausau for their talent on-snow and expert guidance in the store.Staff Photo 3

What makes us unique?  Shepherd and Schaller is a one-of-a-kind place to shop and a cornerstone of the Downtown Wausau community.  Customers shop three floors, including our famous basement “Dungeon.”  Our building is 115-years-old and was once the home to the first JC Penney store east of the Mississippi.  Some say it’s haunted (you can Google it).   IMG_1270Our sales floor is merchandised like a mountain ski shopIMG_1395 and features artifacts and furnishings from our long history – everything gets re-used.  We rent skis, boards, snowshoes and ice skates in winter, at prices much lower than local ski areas, and we offer long-term leases as well.  We modify our merchandise mix very season as customers demand and our community evolves.  But what makes us truly unique is our 65-year history, which provides unparalleled insight into how we run our business and serve our customers.  Our owner Robb Shepherd has been at the helm since 1986.  He is known and respected by ski and snowboard suppliers industry-wide and often serves as a consultant to Nations Best Sports in behalf of other small shops trying to complete with big box stores.  Our 10 full-time employees collectively have 118 years experience in our store alone to help customers have the best time possible on snow, trails, or wherever the outdoors takes them.  We respect our suppliers and the challenges they face and we consider our sales representatives friends, understanding that they can help us make great decisions, satisfy our customers and grow our business.

Some ask us “Why would anyone want to be an independent retailer?” Our answer is, with competition at every turn, an economy we all struggle in, and only 24 hours in a day, is it worth it?  We can’t answer for anyone else, but because ours is a toy store for grown-ups in a community that values integrity, family and the environment, the answer is Yes! We wouldn’t have it any other way.  Who wouldn’t love our job?  We offer the coolest gear for outdoor enthusiasts, the manufacturers we work with believe in the things that matter, the events we host and support make a difference, the community we work in appreciates the effort and most importantly the customers we serve are our friends.  As Tom Hanks says in the film You’ve Got Mail, to us “It’s personal.”

The presidents and CEOs of the most respected manufacturers in sport are our friends, not just names on a database. These relationships help us to know the ins and outs of the industry like no one else you might shop with.We don’t just sell. We shop. We personally select the products we offer, compare them, test them, inspect them and help customers choose them. It’s a difference we enjoy when we ourselves shop locally and we’re told it’s meaningful here at Shep’s. Even if it is old fashioned, it’s been personal to us since 1949.

The best part of what we do is watch excited customers head out with new gear that is just what they wanted, knowing we took care of all the steps necessary to bring those products to town and position them to make someone’s day.  We love hearing stories of adventure and family when folks come back to share.  (Join us during Christmas break – Shep’s is a gathering place for friends who can’t wait to reconnect!)

When dad, Allen Shepherd, coined the original shop tag line “It pays to play” he didn’t mean we’d get rich working this hard. He meant it is critical for personal and family health and happiness to include exercise and relaxation in your life. He was right, and we feel fortunate to have 65 years of experience to guide us. So while there are moments of craziness in every day, we’re not crazy. We honestly enjoy being an independent retailer.

A few last words as we prepare our Anniversary Celebration:  We pack 15,000+ square feet of retail space full with the best performing brand name apparel, equipment, and accessories for any outdoor adventure. We scour trade shows for the latest must-have item and work to keep our store full of the most sought after gear.  For those who can’t travel to exotic downtown Wausau, Wisconsin, shopping http://www.shepssports.com is an easy way to take advantage of our selection and service.  Our web store was launched in 2011 and demonstrates our commitment to providing service and resources our customers demand.   We write our own Blog and support our community by sharing news of the great stuff that happens around own too.

Our sales events are advertised regionally on television, radio and local newspapers and our message and invitation to join the fun is shared via social media daily.  We’re on Facebook, Twitter, Instagram, Pinterest and Foursquare.  Please look for us there!

Our fabulous store and staff are available to customers seven days a week.  We trim hours a little during the summer, but during the height of ski season you can visit us as follows:

Information on store ours and events is updated regularly at www.shepssports.com.  Come see us at one of our 2014 Fall/Winter events:

  • September – Shep’s Month-long Preseason Snow Sports Sale
  • Sept 6-7 – Shep’s Tent Sale during Wausau’s Artrageous Weekend
  • Sept 18-21 – Shep’s Anniversary Event
  • Oct 4 – Granite Peak Ski Team Ski Swap (at Granite Peak/Fundraiser)
  • Oct 22-26 – Shep’s Annual Dungeon Sale
  • Nov 1 – Rib Mountain Ski Club Ski Swap (Marathon Park)
  • Nov 6 – Team Night @ Shep’s
  • Nov 15 – Warren Miller Premier (at the Grand Theater) & Shep’s 65th Anniversary Après Ski Party!
  • Nov 28 – Black Friday Sale
  • Dec 1 – Cyber Monday Sale

Check our some of our Milestones

  •  September 1949 – Shepherd & Schaller Sporting Goods opens at 212 Scott Street, downtown Wausau, WI (current location of BMO Bank Plaza Patio)
  •  September 1961 – Store moves to current location at 324 Scott Street.  Building is purchased.
  • 1988 – Robb Shepherd assumes day-to-day operations and ownership.
  •  1988 – Second store location at Shopko Plaza in Wisconsin Rapids opens.  (store closed 1992)
  •  Spring 1994 – Parking lot at Scott Street and 4th Street purchased for customer convenience.
  • Spring 1999 – Adjacent building at 320 Scott Street is purchased; store expanded creating over 10,000 sq. ft. of retail space, adding warehouse space.  Two 1300 sq. ft. studio apartments created and retail space at 318 Scott Street remodeled.  Historic renovation of both storefronts completed.
  • Spring 2012 web store – ShepsSports.com launched.

Preseason Snow Sports Sale on NOW through Sept. 30th.

Spread the word! Shep’s month-long Preseason Snow Sports Sale is on in our Downtown Wausau store! Now’s your chance to get the very best selection of all the gear you need for winter. Make it a happy, fun, and warm one with new ski & snowboard equipment at the lowest prices of the season, and savings on all footwear, winter clothing, accessories, helmets & goggles! You’ll spin the wheel for savings. Maybe even do a little snow dance to celebrate Preseason with us.

Shop now… winter is coming!

Discounts & Spin to Save promotion are valid in store only. Discounts are not retroactive to prior purchases.  Visit us in Downtown Wausau!

*Restrictions apply during our Spin to Save Event:  

1.  Discounts may not be combined with any other offer.  Discount is awarded at the time of purchase and is not retroactive to prior purchases.
2.  Customer may spin the wheel once per transaction/purchase.
3.  Spin the Wheel discounts do not apply to skis, snowboards, boots, bindings or poles – these are deeply discounted to celebrate Preseason!
4.  Spin the Wheel discounts do not apply to Yakima products
5.  Spin the Wheel discounts do not apply to Clearance Items which have “Dot Discounts” already marked.
6.  Spin the Wheel discounts do not apply to Kayak, Bike, Camping or Tennis merchandise
7.  Spin the Wheel discount offer ends Sept 30, 2017.
8.  Preseason Sale prices are available in our Downtown Wausau, WI store only, not online at ShepsSports.com. Sorry!

Party with us – We’re 65!

 

Shepherd & Schaller Sporting Goods, 212 Scott Street, Wausau, WI.  1949. Founded by Allen Shepherd and Stan Schaller.

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A big crowd!  1961

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65-years-old and we’ve never looked better.  Why not celebrate our 65th Anniversary rather than let it slide by while waiting in line for an AARP card?  Let’s PAR-TAY!

Sept 18-20th, smack in the middle of our month-long Preseason Snow Sports Sale, Shepherd & Schaller Sporting Goods will give you the gifts.  Register to win a free season pass to Granite Peak Ski Area (the midwest’s premier destination with another brand new high speed 6-pack chairlift to enjoy.)  You could also win a free Night Pass to introduce a friend to skiing or snowboarding too.  Other great prizes are on tap, along with special savings like these:

  • Buy 3 Get 1 Free Smartwool Socks
  • 65% off select Winter Outerwear
  • Get Half Off your 2nd pair of Shoes
  • Get Half Off matching snow pants with every new Ski or Snowboard Jacket
  • Spin the Discount Wheel for up to 20% off any in stock winter clothing or footwear item

Unfortunately you can’t combine these great Anniversary Event deals with other discounts or offers.

Join us November 15th too, when we host a proper Apres Ski Party at the Grand Theater in Downtown Wausau following Warren Miller’s “No Turning Back”, which just happens to be the famous filmmakers homage to 65 years of mountain culture and adventure film making.

There’s  that magic number 65 again.

Shep’s Team at the Wausau24

Last weekend, our shop staff hung out at Wausau24 at Nine Mile Recreation Area. While it’s known for the 24-hour race, there are 24 different classes to compete in, including 6 or 12 hour options with single, duo, or team combinations.

Our staff guys put together a 4 person men’s team and dominated the 24 hours before them. From 10am on Saturday until 10am on Sunday, they rode 20 consecutive eleven-mile loops.

Way to go, guys!

(A big thank you to Smartwool for co-sponsoring our team! This 24 hour ride was the true test for their gear – the guys stayed comfortable, dry & blister free; looked sharp, and didn’t stink!)

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