Exchanges and Returns at Shepherd and Schaller Sports

Policies, policies…. We hate to disappoint, but it’s only fair:

 

Returns

  • SHEPHERD & SCHALLER SPORTING GOODS
  • We don’t issue refunds or store credit for items that were not purchased from Shepherd and Schaller Sporting Goods or shepssports.com.
  • Returns and Exchanges must be requested before 60 days from purchase.
  • We don’t issue refunds or exchanges for items that have been used, worn or altered, or are missing manufacturer’s tags and our receipt.
  • We reserve the right to refuse return or exchange of items damaged by smoke or soil, even if unused, unworn, unaltered, regardless or time frame or any discount. 
  • Clearance items discounted 30-50% and meeting the above criteria will be exchanged for a Shepherd & Schaller Gift Card, not a refund.
  • Items discounted 51% or more are not eligible for refund or  exchange. 
  • A full refund to the original payment method will be processed when the merchandise is returned within 30 days and meets all the above criteria.
  • Special Order items will incur a restocking fee of 20%, whether we stock the item or not.
  • Gifts are subject to the same policies.
  • We attach the purchaser’s name to each sale to establish a record to ease the return process. 
  • Manager approval is required in advance for exchanges of ski, snowboard and bike equipment. We reserve the right to refuse these exchange requests.
  • SHEPSSPORTS.COM
  • Return Authorization is required. It will be provided in-store by a manager.
  • It must be requested, in advance, for items purchased on our eCom site, shepssports.com whether for refund of exchange. Request must be made in writing to outdoorexpert@shepssports.com
  • The same criteria must be met as for items purchased in our Wausau store.

Bag it Up. All Packs, Bags & Luggage 20% Off at Shep’s.

Patagonia, The North Face, Dakine, United by Blue, Kavu, Burton and more of your favorites are included in our Bag it Up Sale.  October 1-16, 2015, You’ll save 20% on all in-stock Backpacks, Duffles, Totes, Handbags, Purses, Wallets and Luggage. Screen Shot 2015-09-30 at 10.47.20 AMWe have hundreds in stock to match your style, mood and needs.  No one has a larger selection of premium bags in all of Central Wisconsin.  Haul your goodies with confidence and in style, across town or around the world.

Waterproof?  Got it.  Rugged? Duh.  Canvas?  You bet. Patterns?  Yep.  Computer storage?  Of course.  Just plain cute?  Those too.  Styles for gals and guys, whether you want to stand out, blend in, or simply carry your stuff.

Sorry, ski and snowboard equipment bags are not included.  Sale price is not retroactive to previous purchases and does not apply to special orders.

 

Attn: Granite Peak Ski Racers! Shep’s Shares Your Passion.

Skiing was born in the valleys and villages where passion and persistence were required to master the mountain. That passion and persistence are found each ski season at Wausau’s Ski Authority, Shepherd & Schaller.

Why support your local race shop? Because the expertise is genuine, prices are competitive, and community support is unmatched. Go ahead and compare. Shep’s offers prices and selection that meet or beat other race shops, just minutes from Granite Peak Ski Area in Downtown Wausau. Because hundies matter, Granite Peak Ski Team Racers and their families enjoy:

  • Team Member pricing on Race Skis, Race Boots, Race Bindings and Race Poles (Head, Volkl, Nordica, Marker, Leki at the lowest price allowed by manufacturers)
  • 40% off Shop Tuning services including Waxing, Binding Testing, Binding Adjustment, Swix Hot Box, Binding Mounting, Ski Tuning.
  • 25% off Race Protective Gear including Race Gloves, Pole Guards, Forearm Guards, Shin Guards, Race Helmets and ski goggles.
  • 20% off Swix Wax and Tools

Granite Peak Ski Team Members also receive, at NO CHARGE, a Wintersteiger Full Race Tune with the purchase of new Race Skis, a $60 value! We offer professional back shop services backed by 66-years of experience. And only Pete Kholmoos, a 20-year certified expert, will ever touch your skis. The best machines in the business complement his artistry:

*Winterstieger Micro 71 Stone Grinder      *Wintersteiger Trim 71 Ceramic Disc Edger

*Wintersteiger Waxjet 93 Ski Waxer         *Wintersteiger Drivetronic Binding Tester

Screen Shot 2015-09-22 at 4.46.39 PMNEW FOR 2015: The GPST Race Card. Visit Shep’s during Team Night on Thursday, November 12th to register. Your Race Card will entitle you to all the offers listed above and identify you as a GPST member for special offers throughout the season. (Follow us on Facebook and Instagram to know when!) Be sure to visit to get one for each member of your family. Race night will again feature special discounts throughout the store and prizes as well. You can pick up your Race Card in store Oct. 1 – Nov. 30.

Since 1949, Shepherd & Schaller has been committed to the Wausau ski community and the investment it takes to match and surpass the services available to ski racers in large urban centers and around the world. Special orders are available of your favorite race brands. Just ask.

Join us November 21st for Warren Miller’s “Chasing Shadows.” Again this year Shepherd & Schaller will provide all prizes and swag. You could win!

Who said bigger is better?

Fun things to try on the 4th!

The 4th of July is almost upon us, and with that comes planning to make the most out of summer’s favorite holiday weekend.  But if you’re like many struggling to make old traditions fun year after year, why not give some new activities a try?  There’s tons to do outdoors in the summer in Wisconsin, and Shep’s has all the latest gear to get you on your way to a new favorite outdoor activity.  Here’s a few suggestions:

Disc Golf3

1.  Disc Golf:  There are disc golf courses popping up all around Wisconsin, and with the start-up cost so low, people of all ages are heading out to throw some discs.  Shep’s carries hundreds of discs from Discraft, Innova, and Disc Mania along with bags and other accessories to get new players started and seasoned players restocked.

You can find a local course here –> https://www.discgolfscene.com/courses/Wisconsin

biking
Image: https://www.ebikeshed.com/ Click image to visit.

 

 

2.  Biking:  With hundreds of miles of city, country, or forest trails available for biking, Wisconsin is one of the best places to get out on two wheels.  And with bikes for people of all ages and abilities, Shep’s is your biking headquarters.  Comfort, fitness, or mountain bikes – we have it all, and we have all the accessories available too.  Already have a bike?  Our skilled mechanic is here to get your bike running smoothly and safely in time for the 4th of July weekend!

Interested in finding a new trail?  Start here –> http://dnr.wi.gov/topic/parks/activities/bike.html

wakeboard23.  Water Sports:  Living in Wisconsin and being on the water go hand in hand, and even if you’re a seasoned water goer, chances are there’s a new activity you’ve yet to try on our beautiful waterways.  Love to kayak?  Why not give stand up paddleboaring a try?  Are you a local pro on a slalom ski?  Wake boarding, wake surfing, and more will give you an awesome new skill to master.  Or if you’re simply heading to the beach for a quick dip, Shep’s has a great line of men’s and women’s swimwear from Prana, Patagonia, Roxy, Quiksilver, United By Blue, Kavu, and more!  Lastly, don’t forget your Sun Bum sunscreen before you hit the water!

Don’t forget to look and feel great this holiday weekend wearing great new apparel for men and women from Patagonia, North Face, United By Blue, Krimson Klover, Prana, Kavu, Toad & Co, and so many more!

Screen Shot 2015-06-12 at 12.34.47 PM

Our Staff’s Favorite Summer Gear! Brian’s Picks.

1. Oakley Sunglasses – Oakley has always been one of the most innovative companies when it comes to eye wear. I’ve been wearing Oakleys for years and still own my very first pair I bought for baseball. They offer awesome, comfortable lifestyle sunglasses as well as amazing, unique sport sunglasses. Oakley’s new technology, their Prizm Lenses, enhance colors and better your vision, boosting performance for specific sports. I have a pair for mountain biking that I wear for fun rides as well as races, and I’m telling you: they work. I see everything on the trail faster and more clear than I could with the naked eye. For road biking, I have a pair of the new Jawbreaker frames and they are the most comfortable sunglasses I have ever worn, plus they breathe extremely well and vent amazingly. Way to go, Oakley. I love you.

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2. HO TX Slalom Skis – HO’s slalom skis are better than ever. They’re everything you would want for a fun day on the water… and more. They’re super stable and easy to ski, making waterskiing more inviting to people who may have been turned away form the sport before, and even more fun for the experts. HO has done their part and made a ski for everyone. They are awesome.
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3. Mypakage Weekday Boxer Briefs – What is there to say…. they are the most comfortable underwear on the planet “for men”. They help me feel protected and safe all day long when I have them on. They make the worst days the best days. I feel like I’m on cloud nine when I am wearing them. They helped me find my dog when it was lost. They always keep me snug and happy. Mypakage is the best out there. You should try some for yourself.
IMG_7070 All of this and MORE can be found at Shep’s. Don’t forget Father’s Day is coming up… we just gave you three super good ideas for dad.